Agenda
We appreciate your interest in the 2010 Loyalty Expo.
View the 2010 Loyalty Expo Agenda!
2010 : Workshop: Irrationally Loyal: The Neuroscience of Engagement
Barry Kirk, Director, Loyalty Strategy - Maritz
2010 : Workshop: Look Beyond the Superficial: Find Your Perfect Loyalty Partner
Marcin Kosciak, Vice President, Enterprise Marketing Management Solutions - Comarch
2010 : Workshop: The Loyalty Journey: Moving from the ‘Little L’ to the ‘Big L’
Mike Blyth, President, Insight and Communications - LMG North America
Luc Bondar, Global Vice President, Loyalty - Carlson Marketing Worldwide
2010 Keynote Session: Five Decisions of Beloved and Prosperous Companies
Jeanne Bliss, Managing Partner - Customer Bliss
A New Recipe for Loyalty Programs
Stuart Kiefer, Division Manager of Loyalty Solutions – First Data
Beth Simpson, Director, Marketing Communications – Compass Group
Brand-Driven Engagement: Strategies, Real World Examples and Measures via Loyalty Marketing and Beyond
Phil Rubin, CEO & President- rDialogue
Natalie White, Vice President, Customer Marketing and Relationships - Kimpton Hotels & Restaurants
Contemporary Engagement Measurement - Using Engagement to Measure Cross-Media Marketing
Robert Passikoff, Founder and President - Brand Keys
Jim Harris, CEO - Office Media Network
Doing Well By Doing Good
Morley Ivers, Chief Rewards Officer - RecycleBank
Driving Retail Consumer Loyalty and Engagement through Community
Joe Cothrel, Chief Community Officer - Lithium Technologies
Gina Debogovich, Community Manager - Best Buy
Employee Training Panel - Brand Ambassadors
Jim Menadier, President & CEO - Maritz
Stef Anderson, First Vice President, Loyalty & Rewards - SunTrust Bank
Adam Bashe, Managing Principal, Strategic Affinity
Samuel Schwalb, Director, Loyalty & Retention - Kaiser Permanente Health Plan
Dave Sims, Vice President, Direct Marketing - GNC
How To Tell When The Customer Is Just Not That Into You - Developing a Platform for Optimization of Your Engagement Strategy
Shiv Gupta, Director, Customer Insights and Analytics - Farmers Insurance Group
Keys to Successful Loyalty & Reward Programs for B2B Firms
Sean Geehan, CEO and Founder - Geehan Group
Scott Collins, Vice President and Head of Law School Business Unit - LexisNexis
Loyalty as a Listening Device: Saks and LoyaltyOne Use Data to Indulge the Customer
Andrew Pyper, Senior Director of Loyalty and Credit Marketing - Saks Fifth Avenue
Guy Dilger, Consultant - LoyaltyOne Consulting
Loyalty Program Economics: Managing a Profitable Loyalty Program
Sarah Phelps, Principal - First Annapolis Consulting, Inc.
John Kryczka, Director - PricewaterhouseCoopers, LLP
Mobile Phones: Keep Your Brand Top of Mind and in the Hands of Your Customers
Dana Warszona, Mobile Commerce Solutions Manager - Motorola's Enterprise Mobility Solutions
Gary Schwartz, President and CEO - Impact Mobile
Bob Gold, CEO - Gold Mobile
Matthew Silk, Senior Vice President - Waterfall Mobile
