2012 SPONSORS

American Express LoyaltyEdge

Ceridian Stored Value Solutions (SVS)

Citi Retail Services

Clicktools

Comarch

DBG Loyalty

edō Interactive

Entertainment

Givex

Gold Mobile

Hyper Marketing

IC Group

Kobie Marketing

Pluris Marketing

SoundBite Communications

SVM

VeraCentra

2012 EXHIBITORS

500friends

Acxiom

Affinion Loyalty Group

Affinity Solutions

Aimia

Altair Customer Intelligence

Billeo

Bunchball

Ceridian Stored Value Solutions (SVS)

Chadwick Martin Bailey

Clicktools

Cvent

edō Interactive

Entertainment

FIS

Fiserv

FlipGive

Givex

Gold Mobile

Ifeelgoods

Loyalty Innovations

LoyaltyShares

Maritz

Mobilozophy

Mocapay

MovieTickets.com

Points.com

Propco Marketing

RewardStream

SAP

SoundBite Communications

SVM

Tata Consultancy Services

The Relational Capital Group

Tourico Holidays

TSYS

VeraCentra

2012 MEDIA PARTNERS

PYMNTS.com

The Nilson Report

Robert Passikoff

Ph.D., Founder and President - Brand Keys, Inc.

Session: How to Create Loyalty (and the Brands That Are Doing It Best)

Robert Passikoff, Brand KeysRobert Passikoff, Brand Key’s founder and president, is a sought-after speaker and thought leader on engagement and loyalty. He has pioneered work in the area of loyalty and engagement, creating the Brand Keys Customer Loyalty Engagement Index, the Brandweek Loyalty Leaders List, the Sports Fan Loyalty Indexâ, and the Women’s Wear Daily Fashion Brand Engagement Indexâ. His first best-selling book, Predicting Market Success, provided marketers with a 21st century perspective on predictive loyalty metrics, and his newest book The Certainty Principle: How to Guarantee Brand Profits in the Consumer Engagement Marketplace examines a predictive approach to Integrated Marketing ROI. In 2007 New York University’s communication school declared Dr. Passikoff “the most-quoted brand consultant in the United States.”