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Peter Duggan

Head of Client Relationship Management - Computershare Shareowner Services

B2B-Focused Session: Our Largest Client Just Fired Us - I Thought They Were Happy… What Happened?

Peter Duggan is head of Client Relationship & Business Management for Computerhare Shareowner Services and manages a team of 130 relationship managers and event managers in 12 cities throughout the US. The Relationship Management team is responsible for monitoring ongoing client satisfaction, ensuring that existing services meet or exceed the needs of clients, and developing innovative solutions that will further address the clients' changing needs.

Prior to assuming his current role, Peter served in various positions within the Shareowner Services business at BNY Mellon (recently acquired by Computershare) including acting as the business owner for Corporate Actions, executive sponsor for the implementation and ongoing relationship management of one of its largest clients, and heading up Relationship Management for Transfer Agency clients. In addition, Peter brings more than 20 years of experience in global securities processing, 10 of which had been with The Bank of New York Mellon’s shareowner services business, now Computershare.

Before joining our organization in 1999, Peter was the head of product management for Deutsche Bank's global Corporate Trust business, with staff in New York, London, Frankfurt, Luxembourg and Hong Kong. While with Deutsche Bank, Peter also managed its Depositary Receipt business, as well as the U.S. staff of the International Corporate Trust division.

Peter graduated cum laude from Boston College with a B.S. in English and Mathematics. He received his MBA in Finance and International Business from the NYU Stern Business School. Peter is a member of NIRI, NASPP, The Society of Corporate Secretaries and Governance Professionals and the Securities Transfer Association (STA).

Peter Duggan is a member of the board of Creative Heartwork based in Newark, NJ which uses art as therapy to help children and adults cope with traumatic life experiences.

Peter is a dual citizen of both the U.S and the Republic of Ireland.