American Express LoyaltyEdge
Ceridian Stored Value Solutions (SVS)
Citi Retail Services
Clicktools
Comarch
DBG Loyalty
edō Interactive
Entertainment
Givex
Gold Mobile
Hyper Marketing
IC Group
Kobie Marketing
Pluris Marketing
SoundBite Communications
SVM
VeraCentra
2012 EXHIBITORS
500friends
Acxiom
Affinion Loyalty Group
Affinity Solutions
Aimia
Altair Customer Intelligence
Billeo
Bunchball
Ceridian Stored Value Solutions (SVS)
Chadwick Martin Bailey
Clicktools
Cvent
edō Interactive
Entertainment
FIS
Fiserv
FlipGive
Givex
Gold Mobile
Ifeelgoods
Loyalty Innovations
LoyaltyShares
Maritz
Mobilozophy
Mocapay
MovieTickets.com
Points.com
Propco Marketing
RewardStream
SAP
SoundBite Communications
SVM
Tata Consultancy Services
The Relational Capital Group
Tourico Holidays
TSYS
VeraCentra
2012 MEDIA PARTNERS
PYMNTS.com
The Nilson Report
Kim Hammond
National Director of Client Experience - Quality Technology Services
Session: B2B-Focused Session: Achieving Customer Advocacy in the B2B World
Kim Hammond has extensive experience and success in building and maintaining executive loyalty programs for companies in the dynamic technology space. Her rich background in facilitation, customer relations, adult learning, and process improvement has led companies to achieve greater loyalty and retention.
At QTS, Kim leads the charge of aligning the company’s business strategy of “Focusing on the Client Experience” to content rich executive engagement programs with clients and prospects. Through executing on programs such as QTS Advisory Board, Roundtables, and Summits along with building a strong internal cadence to follow through on client insight, QTS will achieve sustainable, predictable, profitable growth with their most important customers and align the QTS team.