Director, Analytics and Business Development - Competiscan
Session: Engagement 3.0: The Experience Economy
Group Vice President, Sales & Strategy - Affinion Loyalty Group
Session: Engagement 3.0: The Experience Economy
CEO - Buxton Analytics
Session: Beyond the Demographic Group: Using Technology to Build Smarter Customer Segmentation that Leads to Better Retention and Returns
VP Loyalty Partner Manager - Citi Retail Services
Workshop: Engagement Beyond Transactional Loyalty: The Next Step in Building Customer Relationships
Chief Advisory Officer - The Relational Capital Group
B2b-Focused Session: New Insights & Best Practices for B2B Customer Retention
Director of Marketing & Strategic Planning - Golfsmith
Session: Do You Really Need a Loyalty Program?
President - VeraCentra
Workshop: What’s Possible? What’s Meaningful? How to Turn Data into Actionable Customer Insight
Vice President Client Solutions - VeraCentra
Workshop: What’s Possible? What’s Meaningful? How to Turn Data into Actionable Customer Insight
Franchise Services Consultant - Yumilicious!
Session: Mobile Loyalty: Leveraging Mobile Programs to Increase Brand Loyalty and Drive Traffic to Your Business
President - Mocapay
Session: Mobile Loyalty: Leveraging Mobile Programs to Increase Brand Loyalty and Drive Traffic to Your Business
Professor of Marketing - BYU
Session: The Spillover Effect – Driving Customer Loyalty through Employee Engagement
Researcher - Forrester Research
Session: Latest Findings in Loyalty Research: What Does it Mean for Marketers in 2012
Founder & CEO - KULA Causes
Session: Transforming Unwanted Points into the World’s First Global Currency for Giving: Creating a Sustainable Model for Socially Responsible Loyalty
VP Customer Service - Bentley Systems
Session: Driving Customer Profit By Stimulating Measurable And Sustainable Behavior Change
Senior Manager, Customer Relationship Marketing - Allergan
Session: Engagement 3.0: The Experience Economy