Ceridian Stored Value Solutions (SVS)
Clicktools
DBG
edō Interactive
Givex
IC Group
Kobie Marketing
SoundBite Communications
SVM
2012 EXHIBITORS
Acxiom
Affinion Loyalty Group
Aimia
Ceridian Stored Value Solutions (SVS)
Clicktools
Cvent
edō Interactive
Entertainment
FIS
Fiserv
Givex
Ifeelgoods
Loyalty Innovations
Maritz
MovieTickets.com
Points.com
Propco Marketing
RewardStream
SAP
SoundBite Communications
SVM
Tourico Holidays
TSYS
VeraCentra
2012 MEDIA PARTNERS
PYMNTS.com
The Nilson Report
Sessions
Announced sessions are listed below. A complete listing is coming soon. Click on the session/workshop titles below for a complete description.
Click here to download an agenda overview with announced sessions.
2012 Workshop: A Better Solution to Search? Driving Innovation & ROI in your Media Mix
Presented by:
Mark Marinacci, Chief Revenue Officer - edō Interactive
2012 Workshop: Engagement Beyond Transactional Loyalty: The Next Step in Building Customer Relationships
Presented by:
Meg Culp, VP Strategy - rDialogue
Megan DeCosta, SVP Loyalty Services - Citi Retail Services
Phil Rubin, CEO - rDialogue
Cheryl Vucsko, VP Loyalty Partner Manager - Citi Retail Services
2012 Workshop: Mobilizing Your Loyalty Program
Presented by:
Mike Romano, Senior Vice President - SoundBite Communications’ Mobile Services Business Unit
2012 Workshop: The Power of Promotional Loyalty
Presented by:
Leigh Thornberry, Vice-President, Loyalty & Consumer Engagement - IC Group
2012 Workshop: What’s Possible? What’s Meaningful? How to Turn Data into Actionable Customer Insight
Presented by:
Connie Hill, President - VeraCentra
David Resnick, Vice President Client Solutions - VeraCentra
B2B-Focused Session: Achieving Customer Advocacy in the B2B World
Presented by:
Kim Hammond, National Director of Client Experience - Quality Technology Services
Karen Posey, Senior Consultant - Geehan Group
B2B-Focused Session: Using Best Practices, Peer-to-Peer Interaction to Re-Develop Company Loyalty
Presented by:
Lizzie Dragon, Vice President of Marketing, Education and Member Relations - Professional Compounding Centers of America (PCCA)
John Preckshot, Director of Member Benefits - Professional Compounding Centers of America (PCCA)
Beyond the Demographic Group: Using Technology to Build Smarter Customer Segmentation that Leads to Better Retention and Returns
Presented by:
Jen Millard, CRO - Truaxis
Charles Wetzel, CEO - Buxton Analytics
Al Montalvo, Director of New Sales and Emerging Channels - The Body Shop
Richard Last, Lecturer in Digital Retail - University of North Texas
Brand Rituals: How Successful Brands Bond with Customers for Life
Presented by:
Michael Grasso, Chief Marketing Officer - TXU Energy
Zain Raj, President and CEO - SolutionSet MediaWhiz Partnership
Brewing Up Loyalty: Green Mountain Coffee’s Café Express Club
Presented by:
Tom Funk, Senior Marketing Manager, Digital & Direct - Green Mountain Coffee
Brian Galloway, Marketing Manager, Acquisition - Green Mountain Coffee
Do You Really Need a Loyalty Program?
Presented by:
Chris Miller, Director of Marketing & Strategic Planning - Golfsmith
Mu Hu, Director of CRM - Golfsmith
Driving Your Bottom Line with Mobile Loyalty, Marketing and More
Presented by:
Michael Lynch, Director of Loyalty Marketing and Market Research - Lettuce Entertain You Enterprises
Doug Dwyre, President - Mocapay
Engaging Customers through Relevant Channels
Presented by:
Mark Shipley, VP Loyalty - Sears Holdings
From Likes to Loves: Sephora’s Social Evolution with Beauty Talk
Presented by:
Candace Sims, Community/Social Media Manager - Sephora
Paul Gilliham, Director of Customer Marketing - Lithium
How to Create Loyalty (and the Brands That Are Doing It Best)
Presented by:
Robert Passikoff, Ph.D., Founder and President - Brand Keys, Inc.
Amy Shea, EVP, Director of Global Brand Development - Brand Keys, Inc.
Loyalty Expo 2011 Highlights
Join Loyalty 360!
Testimonials
