About Us
After selling and designing loyalty and incentive programs for over 25 years, we came upon a realization. Many company executives, while knowing that their customers are important, struggled with many questions: What are the right strategies for me to further build customer engagement and advocacy? What objectives should I have? How do I know if my current strategy is as successful as it could or should be? How do I make my program run more optimally? What technologies or analytic models should I consider?
Yet most importantly and most often we heard: Where do I go and from whom do I find the answers to my list of questions?
Today there is an answer: Loyalty Expo and Loyalty 360, the Loyalty Marketer's Association
To create the first of its kind -- a true “voice of the customer”-driven, best-practice-focused engagement, loyalty, incentive and reward conference that will continually provide a forum of best-in-class vision and resources, to assist our members in reaching their customer relationship-building goals.
The Loyalty Expo Commitment
The Loyalty Expo is powered by Loyalty 360, the Marketer's Association. Both the expo and the association have been designed to be a non-biased source for executives looking for trends, research, new and resources focused on building customer relationships.
About Loyalty 360
Our Mission is to provide an unbiased, market driven, "voice of customer” focused clearinghouse / think tank for all loyalty, incentive, reward, and engagement marketing opportunities, insights and responses. Loyalty 360 will actively listen, engage and provide to the marketplace and to our members a forum through which we will proactively determine true industry metrics, facilitate market driven research and actionable case studies, as well as increase the awareness of, and promote with integrity, the practices of loyalty, incentive, reward and engagement marketing. To join or for more information, visit www.loyalty360.org.
About Loyalty Management
Loyalty Management, a one of a kind, customer driven quarterly publication, creates a documented customer-centric forum for sharing ideas, concepts, and trends across all industries interested in proactively communicating with their customers. Please click here to view the latest issue!
